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A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a defined outcome. They provide direction, instructions, and guidance to ensure the achievement of set goals.

Key responsibilities are likely to include supporting, managing, and developing team members, managing projects, planning, and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Ideal candidates

This course is ideal for learners who are in a first line management role, across any areas of Rexel Denmans.  They could be either new to the role or have been working in it sometime but would like to have some formal training. Examples of job roles which will support this qualification are: Supervisor, Team Leader, Internal Sales Manager, Shift Manager, Assistant Manager, Foreperson, Manager

Learning:

• Teach sessions delivered by Riverside Training
• 1-2-1 support and coaching
• Dedicated Professional Learning and Development Coach
• Quarterly reviews with your Learning and Development Coach and your Manager
• Remote Learning sessions (no travel required)

End Point Assessment

The EPA conducted by an independent assessment organisation follows a two-stage assessment process:

• a 20-minute presentation followed by a 30-minute Q&A session
• a 60-minute professional discussion underpinned by a candidate’s portfolio of evidence

Grading: Fail/Pass/Distinction