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    • ESF Marketing To Attract Local Clients Training
    • ESF Digital Marketing To Generate Sales Training
  • Qualifications
    • Learning & Development Consultant Business Partner Level 5
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    • Assessor or Coach Level 4
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  • About
    • Why Riverside
    • Work With Us
    • Case Studies
    • Meet The Team
    • Subcontractors
  • Apprentices
    • Apprenticeship Vacancies
    • Learner Journey
    • FAQs
    • Policies
    • Mental Health – Be Inspired
    • Safeguarding
  • Employers
    • Apprenticeship Levy
    • Remote Delivery Features and Benefits
    • Adult Education Budget (AEB)
    • Employer Journey
    • Apprenticeship Recruitment
    • Apprenticeship Training
    • 20% off-the-job
    • Refinitiv – Testimonial
    • Nasstar – Testimonial
  • Fully Funded Training
    • ESF Application Form
    • ESF Photography – Master Manual Mode
    • ESF Emotional Intelligent Leadership Training
    • ESF Emotional Intelligence And How To Influence Others Training
    • ESF Post Lockdown Work Life – How to Remain Positive, Focussed and Productive
    • ESF Emotional Intelligence Training
    • ESF Stress Management Training
    • ESF Principles Of Sales Certificate
    • ESF Presentation Skills Training
    • ESF Team Leader Training
    • ESF Certified Level 3 Leadership and Management Training
    • ESF Microsoft Excel Intermediate Training
    • ESF Microsoft Excel Introduction Training
    • ESF Coaching And How To Be An Effective Leader Training
    • ESF Level 2 Team Leading Diploma Training
    • ESF Work Smart and Make More Sales Training
    • ESF Sales Made Easy Training
    • ESF Optimise Your Social Media Profiles To Attract Clients Training
    • ESF Marketing To Attract Local Clients Training
    • ESF Digital Marketing To Generate Sales Training
  • Qualifications
    • Learning & Development Consultant Business Partner Level 5
    • HR Consultant Partner Level 5
    • Operations Departmental Manager Level 5
    • Assessor or Coach Level 4
    • Associate Project Manager Level 4
    • Community Sport and Health Officer Level 3
    • Teaching Assistant Level 3
    • Senior Financial Services Level 3
    • Customer Service Specialist with Sales Level 3
    • Early Years Educator Level 3
    • Customer Service Specialist Level 3
    • Team Leader Supervisor Level 3
    • Business Administrator Standard Level 3
    • Learning & Development Level 3
    • Human Resources Support Level 3
    • Assistant Accountant Level 3
    • Dental Nurse Level 3
    • Financial Services Level 2
    • Customer Service Practitioner With Sales Level 2
    • Customer Service Practitioner Level 2
    • Early Years Practitioner Level 2
      • Level 2 Accounts or Finance Assistant
    • Level 2 Adult Care Worker
    • Level 3 Lead Adult Care Worker
    • Level 5 Leader in Adult Care
  • Learning Zone
    • Why BUD
    • Why Cognassist
    • Useful Links
  • Support Hub
  • News
    • Monthly Staff Awards
    • Newsletters
  • Contact
    • AEB Application Form
    • ESF Application Form
  • Nasstar Testimonial - ESF Funded Workshop

    Interested in joining our free workshops? Have a look at some of the training we can offer.

    Find out more or Call us

    John Fairclough - Group HR Manager - Nasstar

    What John and his team had to say!

    What have been the benefits of the training so far?

    Team Leader Workshops

    Our Team Leaders have highlighted some key learning areas, in particular:

    Leadership Styles, Team Dynamics, Resolving Conflict and Target Setting. For existing Team Leaders, we have benefited from a greater cross functional effectiveness as Team Leaders now share a common understanding and approach to managing their teams. For Team Leaders who have attended the programme prior to their appointment or promotion the transition into their new role has been faster and more effective.

    Sales

    The “Introduction to the Sales Process” and “Intermediate – Sales Tools & Strategies” programmes have been very helpful addition to the support provided to new members of the Customer Relations Management Team speeding their induction to full effectiveness.

    Marketing

    The “Marketing Fundamentals” and “Social Media” programmes have helped our Marketing Department staff acquire extended knowledge and skills to lift the ingenuity and performance of the function.

    Have you received any feedback from attendees you would care to share?

    “Good presenter, highly skilled at generating positive interaction between attendees to facilitate learning.”

    “A good diversity of attendees which was very helpful in enhancing the course by learning alongside the perceptions, values and insights of others from different organisations and other “walks of life”. A positive demonstration of the benefits of diversity in all its forms.”

    “The course was very factual with different techniques used to understand ways to motivate teams within different situations. The course work book enhanced the presentation slides up on the screen and enabled you to keep up with the pace and review afterwards. I enjoyed how everything was very relaxed and you were treated as professional and adults, not as if you were at college. An excellent course with an excellent trainer.”

    “Very engaging, knowledgeable and inspiring presenter, tutor and coach.”

    “I am already using the learning from the course in my interactions with people, including counselling/guiding subordinates and team working with peers.”

    “I learned many new things about leadership styles, the types of people that make up a team and conflict resolution. It has changed the way I think and act when I am with my team.”

    How organised were we on set up and delivery?

    The programmes have proved both supportive and relevant to the roles and objectives of the employees attending and delivered the promised content.

    The course presenters have been effective and even inspiring trainers and coaches whose skills in demonstrating various principles and techniques were cited as role models by many of our attendees.

    The course materials such as PowerPoint slides, workbooks and handouts are expertly produced and dovetail together well to make for a supportive learning experience.

    Would you recommend us?

    Riverside have enabled us to begin our long-term process of developing and implementing a training and development strategy focused on our future capacity and effectiveness. Employees have recognised and appreciated the quality of training interventions which has help us to build confidence for the future.

    Riverside have helped us to navigate the plethora of different training programmes and development interventions so we can build, tailor and customise programmes best suited to our business needs and strengthen our developing organisational culture. Employees now recognise the commitment to training and development which in turn has had a positive impact on staff retention.

    Chloe Watkins

    Chloe's Story - ESF Funded Qualifications
    Read more

    Interested in our fully funded workshops?

    Give a member of our team a call to find out more!

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    Speak to our friendly team today to find out what options are available for you and your business.

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    • Riverside Training Ltd
    • 4-6 St Martins Street
    • Hereford
    • Herefordshire
    • HR2 7RE

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    hello@riverside-training.co.uk

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