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    • Early Years Education
    • Human Resources
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    • Teaching & Coaching
  • Innovation
    • BUD Platform
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    • Bee Inspired Relationship
    • Learning Programme Feedback and Amendments
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  • Human Resources Support Standard Level 3

    Summary

    HR Professionals in this role are typically either working in a medium to a large organisation as part of the HR function or are an HR Manager in a small organisation. Their work is likely to include recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be  providing advice to managers on a wide range of HR issues  giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk.

     

    Ideal candidates

    Level 3 is a foundation level and provides a solid grounding in HR for those with little or no HR experience. It’s roughly equivalent in difficulty to an A-level.  It is ideal for those who are just starting their HR careers, or who are brand new to the industry – making it the perfect choice for anyone looking for an entry-level role.

     

    Qualifications

    There are no qualifications associated with this program.

    Course structure

    The course covers 37 separate activities including:

    • Induction
    • 4 taught sessions
    • Skills development
    • Reviews

    HR3 learners will gain greater knowledge and skills in the business they work in and a greater understanding and confidence in the subject of HR legislation.  Because they have to do a project at end point assessment, candidates will be recommending improvements which could have a positive impact on their business and her own self-confidence and esteem.

    Knowledge, Skills, Behaviours

    Knowledge

    Business Understanding

    Understands the structure of the organisation; the products and services it delivers; the external market and sector within which it operates; where their role fits in the organisation; the ‘Values’ by which it operates and how these apply to their role.

    HR Legislation and Policy

    Basic understanding of HR in their sector and any unique features. Good understanding of HR legislation and the HR Policy framework of the organisation. Sound understanding of the HR Policies that are relevant to their role. Knows where to find expert advice.

    HR Function

    Understands the role and focus of HR within the organisation; its business plan/priorities and how these apply to their role.

    HR Systems and Processes

    Understands the systems, tools and processes used in the role, together with the standards to be met, including the core HR systems used by the organisation

    Skills

    Service Delivery

    Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed with systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.

    Problem solving

    Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.

    Communication & interpersonal

    Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media e.g. phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.

    Teamwork

    Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.

    Process improvement

    Identifies opportunities to improve HR performance and service; acts on them within the authority of their role.  Supports implementation of HR changes/projects with the business.

    Managing HR Information

    Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.

    Personal Development

    Keeps up to date with business changes and HR legal/policy/process changes relevant to their role.  Seeks feedback and acts on it to improve their performance and overall capability.

    Behaviours

    Honesty & Integrity

    Truthful, sincere and trustworthy in their actions. Shows integrity by doing the right thing. Maintains appropriate confidentiality at all times.  Has the courage to challenge when appropriate

    Flexibility

    Adapts positively to changing work priorities and patterns when new tasks need to be done or requirements change.

    Resilience

    Displays energy and enthusiasm in the way they go about their role, dealing positively with setbacks when they occur. Stays positive under pressure.

    Examinations

    EPA consists of a  two-stage assessment, each carrying 50% weighting:

    • a 3000 word consultative project following the work undertaken by the candidate
    • a 60-75 minute professional discussion

    Markings: fail/pass/distinction

    Progression paths

    Possible future roles once qualified could include:

    • HR Assistant
    • HR Manager
    • Talent Resourcer

    Benefits

    Not only will studying for an HR qualification improve your knowledge and skills in everything from employment law to talent management, it could also help you achieve a higher salary than your peers in HR.

    Overview

    Duration

    • Training: 18 Months
    • Gateway: 18 Month Point
    • End Point Assessment: 3 Months

    Total: 21 Months

    Cohorts

    Click on your desired start month to view planned teach dates:

    • TBC

    Funding

    • Levy – £4,500 deducted from your digital account
    • Non-Levy – 95% Government funded, £225 employer contribution

    Level of Apprenticeship

    Level 3

    Gateway

    Upon completion of your training, you will need to pass through the Gateway to enter the End Point Assessment.

    Gateway requirements:

    • Maths & English (Level 2/Grade C/4 or equivalent)

    All training will be provided for the above Gateway requirements, if not previously achieved. For exemption of these aims, we will require evidence of certification at enrolment.

    Get your information pack now!



    Speak to a training specialist

    Speak to our friendly team today to find out what options are available for you and your business.

    Alternatively, take a look at any of the below:
    Qualifications
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