The Riverside Training Learner Journey
Employer Engagement
Your Employer Has:
- Contacted Riverside Training to register interest in receiving training
- Discussed and identified training needs
- Received and understood the course literature and outlines
- Completed an on-site training needs analysis
- Signed a contract engaging with Riverside Training as a provider
- Agreed to fund the qualification
- Understood their commitments and obligations of the qualifications
- Confirmed the job duties to be undertaken and salary to be given (minimum apprenticeship wage £5.28 per hour)
- Provided us with your name, email address, and training sector
Learner Pre-Signup:
- You will complete a skills scan to identify that the qualification is achievable in your role and send it back to Riverside, this will take approximately 5 minutes
- Based on the results of your skills scan, Riverside will confirm that the qualification is both suitable and achievable, if it is not then Riverside will offer an alternative
- Once the qualification has been confirmed, you will be added to BUD, our virtual learning platform within 24 hours
- A link will be sent via email for you to complete, comprising of:
- Personal Details
- Employment Overview
- Qualification Overview
Once you have completed this information on BUD, your designated Learning & Development Coach (LDC) will be assigned to you by Riverside’s Operations Manager, usually within 1 working day.
Riverside will then contact you or your Line Manager to arrange a sign-up date that is mutually convenient for you, your Line Manager and your LDC.
- You will receive an email from BUD confirming the time, duration, and date of the remote sign-up meeting
- Another link will be sent via e-mail with a ‘Basic and Key Skill Builder’ BKSB log in
- You will also be required to complete your Functional Skills Initial Assessments in Maths, English & possibly ICT (depending on what qualification you are doing)
- You will also be sent a link to complete a neurodiversity analysis called Cognassist – this takes approximately 40 minutes to complete
You Will Need To Find Your:
- Maths, English and possibly ICT GCSE or Functional Skills certificates
- National Insurance number
- Photographic ID (Driving Licence, Passport, UK Biometric Residents Permit or EU Identity Card)
Sign-Up Process:
- A remote sign-up meeting will take place between yourself, your Line Manager and your LDC at your place of work (a remote session can be conducted if necessary)
During This Sign-Up Meeting You Will Complete The Registration Process On BUD:
- Have your ID verified and recorded
- Record any disabilities, learning difficulties or need for additional support
- Your Line Manager will confirm the Employer Details section
- The LDC will record your qualifications from the evidence you have provided
- You will write a short written statement saying why you would like to complete the qualification and what you hope to gain from it
- You and your Line Manager will electronically sign an Application Summary of the above
- You, your Line Manager and LDC will then electronically sign a Commitment Statement confirming:
- The standard or framework
- Any inbuilt qualifications
- Any functional skills qualifications
- The timeline for all of the above
- Your off-the-job hours
- Your commitments, the employer’s commitments and the training provider’s commitments
- Any exemptions
- Your full learning plan
- Your Line Manager and LDC will then electronically sign a Funding Agreement
- If required, an Additional Learning Support plan will be agreed upon and signed
In-Learning:
- You will have access to your full learning plan via BUD
- You can access all set activities, learning resources, materials, due date,s and instructions via BUD
- You can message your LDC via BUD
- You can upload work via BUD
You Will Be Able To See Your Progress:
- Activities completed
- 20% Off-the-job hours completed (OTJ)
- Time on programme and key dates
- Assessment criteria completed
The Status Of All Activities:
- Unset
- Set
- Submitted
- Partially complete
- Assessment complete
- Complete
You Will Attend Quarterly Reviews With Your Line Manager and LDC:
You will receive email notifications when any of the following happens:
- A piece of work is set
- You receive a message from your LDC
- Your work has been marked
- Your work is soon to become overdue
- Your activity is overdue
- A review has been scheduled
Completion:
Gateway – this is the planning and confirmation of your readiness to complete the End Point Assessment (EPA)
- You need to have your required Maths and English qualifications
- You need to have passed any mandatory additional qualifications, if applicable
- You need to agree with the Employer and LDC that you are ready for EPA
- You will need to agree and book a date and location for the EPA – this should be done approximately 12 weeks prior to the predicted end date
- You will create a portfolio of evidence if required
- You will sit a mock EPA with a Riverside representative other than your LDC