QCF Certified Level 3 Leadership and Management Training
- Principles of Business
- Principles of Leadership and Management
- People management – no certificate for this module
This workshop is certificated and will consist of 2 multiple choice tests at the end of each day apart from day 3.
Due to the current situation tests can’t be completed via zoom and will need to be complete at Riverside Trainings main office in Hereford. This can be done at a suitable time and date for you.
Principles of Business
Having commercial awareness and an understanding of business operations is essential in helping organisations to achieve their objectives. Being able to manage budgets and finances, and having an understanding of sales and marketing functions are important factors in sustaining financial viability that contributes to the innovation process and growth of a business.
In this unit, you will learn about the structure and legal obligations of companies, how business markets operate and how they shape the behaviour of business activity.
This unit gives you an opportunity to consider the importance of innovation in meeting business objectives. You will consider the benefits, risks and implications of innovation to a business. You will explore the different models of business innovation and how they can be used to plan and support new ways of working or to develop new products and services.
You will go on to gain an understanding of financial terminology and financial management to improve your business skills. You will consider the importance of financial viability. Knowing how budgets are used and managed will help you to understand the consequences of poor financial management.
Finally, you will explore the principles of marketing and the main types of market research used to make marketing decisions. You will gain an understanding of the relationship between sales and marketing in business and consider how they work together to achieve a common goal.
Principles of Leadership and Management
This unit is designed to give new and aspiring junior managers the kills and understanding needed to deal with management responsibilities with confidence. This unit focuses on the role, functions and processes of management. It provides the knowledge and understanding of methods used to provide direction to a team and how performance measurement works in a business situation.
In this unit, you will develop your knowledge of the decision making process, looking at how managers get and use information to make effective decisions and find solutions to problems. You will look at the difference between leadership and management and consider the need for differing leadership styles in different situations. The management role includes functions and processes that are vital to the success of a business and by studying management theory you will be able to apply this to the role. All businesses have objectives and reaching these is of utmost importance. This makes understanding how performance measures are set and monitored a vital management tool.
Principles of people management
This unit is designed to give new and aspiring junior managers the skills and understanding needed to deal with management responsibilities with confidence. This unit focuses on the principles of people management.
A managers most important, and most difficult job, is to manage people. You must lead, motivate, inspire and encourage them. In this unit, you will develop your knowledge of how to deal with an important resource – staff. The modern workplace has a diverse range of people within it, and all members of staff must feel they have equality of opportunity within the organisation and feel they are included. Ensuring this happens is an increasingly important role. You will gain an understanding of how an effective performance management system works. Training and development is another area of importance to managers who want to improve and retain their staff and you will gain an understanding of setting targets and reviewing achievements. Finally, you will consider types of reward systems, and the concept of ‘total reward’.