Course Outline

Are you in a supervisory or managerial role? Do you want to learn how to be more effective in getting positive results from your team?

During this one-day course you will learn how to develop your leadership skills by exploring the consequences of adopting an emotionally intelligent, more resonant leadership approach in order to optimise outstanding performance from your team.

Course Content

• The Power of Emotional Intelligence
• Principles of Primal & Resonant Leadership
• Daniel Goleman’s Leadership Model
• How to create a Repertoire of Flexible Leadership Styles
• The Emotional Reality of Teams
• Building Emotionally Intelligent Organisations

Course Facilitator – Andrea James

Andrea is a business skills trainer and coach who specialises in leadership and personal effectiveness training.

She is a qualified teacher with a wealth of experience working with a very wide range of businesses including the Hyatt International where she worked as a Training Manager for over nine years.