01432359244
  • About
    • Why Riverside
    • Work With Us
    • Case Studies
    • Meet The Team
    • Subcontractors
  • Apprentices
    • Apprenticeship Vacancies
    • Learner Journey
    • FAQs
    • Policies
    • Mental Health – Be Inspired
    • Safeguarding
  • Employers
    • Apprenticeship Levy
    • Remote Delivery Features and Benefits
    • Adult Education Budget (AEB)
    • Employer Journey
    • Apprenticeship Recruitment
    • Apprenticeship Training
    • 20% off-the-job
    • Refinitiv – Testimonial
    • Nasstar – Testimonial
  • Fully Funded Training
    • ESF Application Form
    • ESF Photography – Master Manual Mode
    • ESF Emotional Intelligent Leadership Training
    • ESF Emotional Intelligence And How To Influence Others Training
    • ESF Post Lockdown Work Life – How to Remain Positive, Focussed and Productive
    • ESF Emotional Intelligence Training
    • ESF Stress Management Training
    • ESF Principles Of Sales Certificate
    • ESF Presentation Skills Training
    • ESF Team Leader Training
    • ESF Certified Level 3 Leadership and Management Training
    • ESF Microsoft Excel Intermediate Training
    • ESF Microsoft Excel Introduction Training
    • ESF Coaching And How To Be An Effective Leader Training
    • ESF Level 2 Team Leading Diploma Training
    • ESF Work Smart and Make More Sales Training
    • ESF Sales Made Easy Training
    • ESF Optimise Your Social Media Profiles To Attract Clients Training
    • ESF Marketing To Attract Local Clients Training
    • ESF Digital Marketing To Generate Sales Training
  • Qualifications
    • Learning & Development Consultant Business Partner Level 5
    • HR Consultant Partner Level 5
    • Operations Departmental Manager Level 5
    • Assessor or Coach Level 4
    • Associate Project Manager Level 4
    • Community Sport and Health Officer Level 3
    • Teaching Assistant Level 3
    • Senior Financial Services Level 3
    • Customer Service Specialist with Sales Level 3
    • Early Years Educator Level 3
    • Customer Service Specialist Level 3
    • Team Leader Supervisor Level 3
    • Business Administrator Standard Level 3
    • Learning & Development Level 3
    • Human Resources Support Level 3
    • Assistant Accountant Level 3
    • Dental Nurse Level 3
    • Financial Services Level 2
    • Customer Service Practitioner With Sales Level 2
    • Customer Service Practitioner Level 2
    • Early Years Practitioner Level 2
      • Level 2 Accounts or Finance Assistant
    • Level 2 Adult Care Worker
    • Level 3 Lead Adult Care Worker
    • Level 5 Leader in Adult Care
  • Learning Zone
    • Why BUD
    • Why Cognassist
    • Useful Links
  • Support Hub
  • News
    • Monthly Staff Awards
    • Newsletters
  • Contact
    • AEB Application Form
    • ESF Application Form
  • Close
  • About
    • Why Riverside
    • Work With Us
    • Case Studies
    • Meet The Team
    • Subcontractors
  • Apprentices
    • Apprenticeship Vacancies
    • Learner Journey
    • FAQs
    • Policies
    • Mental Health – Be Inspired
    • Safeguarding
  • Employers
    • Apprenticeship Levy
    • Remote Delivery Features and Benefits
    • Adult Education Budget (AEB)
    • Employer Journey
    • Apprenticeship Recruitment
    • Apprenticeship Training
    • 20% off-the-job
    • Refinitiv – Testimonial
    • Nasstar – Testimonial
  • Fully Funded Training
    • ESF Application Form
    • ESF Photography – Master Manual Mode
    • ESF Emotional Intelligent Leadership Training
    • ESF Emotional Intelligence And How To Influence Others Training
    • ESF Post Lockdown Work Life – How to Remain Positive, Focussed and Productive
    • ESF Emotional Intelligence Training
    • ESF Stress Management Training
    • ESF Principles Of Sales Certificate
    • ESF Presentation Skills Training
    • ESF Team Leader Training
    • ESF Certified Level 3 Leadership and Management Training
    • ESF Microsoft Excel Intermediate Training
    • ESF Microsoft Excel Introduction Training
    • ESF Coaching And How To Be An Effective Leader Training
    • ESF Level 2 Team Leading Diploma Training
    • ESF Work Smart and Make More Sales Training
    • ESF Sales Made Easy Training
    • ESF Optimise Your Social Media Profiles To Attract Clients Training
    • ESF Marketing To Attract Local Clients Training
    • ESF Digital Marketing To Generate Sales Training
  • Qualifications
    • Learning & Development Consultant Business Partner Level 5
    • HR Consultant Partner Level 5
    • Operations Departmental Manager Level 5
    • Assessor or Coach Level 4
    • Associate Project Manager Level 4
    • Community Sport and Health Officer Level 3
    • Teaching Assistant Level 3
    • Senior Financial Services Level 3
    • Customer Service Specialist with Sales Level 3
    • Early Years Educator Level 3
    • Customer Service Specialist Level 3
    • Team Leader Supervisor Level 3
    • Business Administrator Standard Level 3
    • Learning & Development Level 3
    • Human Resources Support Level 3
    • Assistant Accountant Level 3
    • Dental Nurse Level 3
    • Financial Services Level 2
    • Customer Service Practitioner With Sales Level 2
    • Customer Service Practitioner Level 2
    • Early Years Practitioner Level 2
      • Level 2 Accounts or Finance Assistant
    • Level 2 Adult Care Worker
    • Level 3 Lead Adult Care Worker
    • Level 5 Leader in Adult Care
  • Learning Zone
    • Why BUD
    • Why Cognassist
    • Useful Links
  • Support Hub
  • News
    • Monthly Staff Awards
    • Newsletters
  • Contact
    • AEB Application Form
    • ESF Application Form
  • Emotional intelligence and how to influence others training

    Course Outline

    • Definition and basic philosophy of Emotional Intelligence
    • Emotional Intelligence vs IQ
    • The five key components of Emotional Intelligence
    • Explore how to hold emotions within personal and professional relationships
    • Emotional Intelligence within the workplace
    • Empathy & relationships for improved communications
    • Managing your own emotions to positive outcomes
    • Learn how emotions help you connect, influence and manage your people and teams
    • Recognised emotions in others, responding to those emotions in order to inspire high performance

    Are you passionate about developing yourself and others around you?

    Do you want to know more about emotional intelligence and how it can enhance your personal and professional relationships?

    Do you want to learn about how to apply the 5 key elements of Emotional Intelligence and become more successful?

    Course Description

    This course explores the key components of Emotional Intelligence and how they can be utilised to great effect in professional and personal relationships. We will reflect on Daniel Goleman’s argument that “our emotions play a major role in thought, decision making and individual success”.

    This course will enhance your understanding of how emotions shape who we are, how we relate to others and how to improve relationships. Participants will leave with tools that shine a light on what EI is and how to use it to great effect.

    There is a strong view that managers and leaders need to have technical skills, however they also need to have personal qualities such as empathy, adaptability, influence and self-awareness. This course is for those who are serious about learning and development. No prior knowledge needed, just a willingness to participate openly and honestly.

    Course Facilitator – Sam Bishop

    Sam is a Business Coach, an accredited Psychotherapist, a Director of S&G Business Development. Sam works with business owners, senior leadership teams and professional athletes.

    Sam has a degree in Psychology and Master’s Degree is in Psychotherapy. He is accredited by the British Association of Counselling and Psychotherapy and holds a global client case load, supporting clients in the UK, America, Australia and Asia. Sam’s passion is people and he enjoys giving people the tools to be able to help themselves and others, so they can then fulfil their potential.

    Duration:

    1 Day
    9:30am until 4:00pm

    Location:

    4-6 St Martins Street
    Hereford
    HR2 7RE

    Already completed this workshop?

    Take a look at our other marketing workshops

    Coaching and how to be an effective leader

    see what other courses we can deliver

    Training Courses

    Dates Available:

    24th July 2020 – Fully booked
    4th September 2020 – Fully booked

    30th October 2020
    27th November 2020

    Book on the workshop



    Speak to a training specialist

    Speak to our friendly team today to find out what options are available for you and your business.

    Alternatively, take a look at any of the below:
    Qualifications
    Apprenticeship Vacancies




    Address

    • Riverside Training Ltd
    • 4-6 St Martins Street
    • Hereford
    • Herefordshire
    • HR2 7RE

    Important Links

    • Policies
    • Safeguarding

    Contact Us

    01432 359244

    hello@riverside-training.co.uk

    Social

    • Facebook
    • Twitter
    • LinkedIn
    • Instagram