The Employer Journey

The journey you will take as an Employer when you engage with Riverside Training.

Already working with us? Choose the qualifications that suit your business requirements.

Qualifications

The Riverside Training Employer Journey

Employer engagement – you have:

Contacted Riverside Training to register interest in receiving training/identified the need for an Apprentice
Discussed and identified training and Apprenticeship needs
Received and understood the course/qualification literature and outlines
Completed training needs analysis
Signed a contract engaging with Riverside as a provider
Agreed to fund the qualification
Understood your commitments and obligations of the qualifications
Confirmed the job duties to be undertaken and salary to be given (please note the minimum Apprenticeship wage is currently £4.15 per hour)
Provided us with the learner/Apprentice’s name, email address, and training sector

Learner pre-signup

The learner/Apprentice will complete a skills scan to identify that the qualification is achievable in their role and send it back to Riverside
Based on the results of their skills scan, Riverside will confirm that the qualification is both suitable and achievable, if it is not then Riverside will try to offer an alternative
Once the qualification has been confirmed, the learner/Apprentice will be added to BUD, our virtual learning environment within 24 hours
A link will be sent via email for the learner/Apprentice to complete, comprising of:
- Personal Details
- Employment Overview
- Qualification Overview

Once they have completed this information on BUD, their designated Work Based Tutor (WBT) will be assigned to them by Riverside’s Operations Manager, usually within 1 working day.

Riverside will then contact you or their Line Manager to arrange a sign-up date that is mutually convenient for you, the learner/Apprentice and their WBT. This sign-up will be conducted remotely.

The learner/Apprentice and you or their Line Manager will receive an email from BUD confirming the time, duration, and date of the sign-up meeting
Another link will be sent to them via e-mail with a ‘Basic and Key Skill Builder’ (BKSB) log in
They will also be required to complete their Functional Skills Initial Assessments in Maths, English & possibly ICT (depending on what qualification they are doing). This can take 10-40 minutes to complete
Lastly, they will also be sent a link to complete a neurodiversity analysis called CognAssist – this takes approximately 40 minutes to complete

For the sign-up meeting, the learner/Apprentice will need to find their:

Maths, English and possibly ICT GCSE or Functional Skills certificates
National Insurance number
Photographic ID (Driving Licence, Passport, UK Biometric Residents Permit or EU Identity Card)

Sign up process

A sign-up meeting will take place between you or their Line Manager, the learner/Apprentice and their WBT remotely. This sign up meeting will take approximately 1.5 hours.

During this sign-up meeting, the learner/Apprentice will complete the registration process on BUD:

Have their ID verified and recorded
Complete a neurodiversity analysis called CognAssist – this takes approximately 40 minutes to complete
Record any disabilities, learning difficulties or need for additional support
You or their Line Manager will need to confirm the Employer Details section
The WBT will record their qualifications from the evidence they have provided
The learner/Apprentice will write a short written statement saying why they would like to complete the qualification and what they hope to gain from it
You or their Line Manager and the learner/Apprentice will electronically sign an Application Summary of the above
You or their Line Manager, the learner/Apprentice and the WBT will then electronically sign a Commitment Statement confirming:
- The Standard or Framework
- Any inbuilt qualifications
- Any functional skills qualifications
- The timeline for all of the above
- The off-the-job hours
- The learner/Apprentice’s commitments, the employer’s commitments, and the training provider’s commitments
- Any exemptions
- The full learning plan
- You or their Line Manager and the WBT will then electronically sign a Funding Agreement
- If required an Additional Learning Support plan will be agreed and signed

In-learning

You and the learner/Apprentice will have access to their full learning plan via BUD
The learner/Apprentice can access all set activities, learning resources, materials, due date and instructions via BUD
The learner/Apprentice can message their WBT via BUD
They can upload work via BUD

The learner/Apprentice will be able to see their progress:

Activities completed
Off-the-job hours completed
Time on programme and key dates
Assessment criteria completed

The status of all activities:

Unset
Set
Submitted
Partially complete
Assessment complete
Complete

The learner/Apprentice will attend quarterly reviews with their Line Manager and WBT – these are recorded in BUD.

The learner/Apprentice will receive email notifications when any of the following happens:

A piece of work is set
They receive a message from their WBT
Their work has been marked
Their work is soon to become overdue
Their activity is overdue
A review has been scheduled

Completion

Gateway – this is the planning and confirmation of the learner/Apprentice’s readiness to complete the End Point Assessment (EPA)

They need to have their required Maths and English qualifications
They need to have passed any mandatory additional qualifications if applicable
They need to agree with the yourself as the Employer and WBT that they are ready for EPA
They will need to agree and book a date and location for the EPA – this should be done approximately 12 weeks prior to the predicted end date
They will create a portfolio of evidence, if required
They will sit a mock EPA with a Riverside representative other than their WBT